My experience with the United States Hot Air Balloon Team was amazing from the second they answered the phone. I got Kyle Laxton on the phone when I first called and he did everything from there until our Champagne toast after we landed. I was planning a proposal to my now fiance weeks in advance and Kyle was so much help from the get go. I talked to other staff here and there at the office and everyone was a pleasure to work with. Our ride was the first time for all 5 passengers and it will not be our last. Kyle’s crew that day was also extremely friendly, courteous, polite and professional. Kyle also put up with my none stop questions about planning the proposal for several weeks along with a back up plan. Their equipment was also clean, in good shape and never felt unsafe in anyways. They also made the ride fun and unbelievably relaxing. I would recommend The United States Hot Air Balloon Team to anyone that is looking for their first or tenth ride. We can’t wait to go again. Thank you!